Privacy Policy

Oryx Privacy Policy

Protecting your privacy is important to Oryx. We respect your rights and preferences regarding the collection and use of your Personal Information. This Privacy Policy defines how we gather, use, disclose, transfer to others and store Personal Information.

Cookies

Cookies are important for the proper functioning of our web site. To improve your experience, we use cookies to remember log-in details and provide secure log-in, and collect statistics to optimize site functionality. We do not tailor content to your interest, we do not store details related to any commercial offer or advertisement.
We use cookies on our site for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

Scope

This Privacy Policy applies to all websites, web applications and services of Oryx regardless of where or how they are accessed or used.

Collection, processing and use of Personal Information

Personal Information is data that identifies or can be used to identify or contact a single person, an individual.
You may be asked to provide your Personal Information at various times that you are in contact with Oryx or an Oryx affiliated company or we may collect Personal Information automatically when you use our resources and services. Oryx and its affiliates may share this Personal Information with each other and use it consistent with this Privacy Policy. We may also combine it with other information to provide and improve our products, services to you, published content, and advertising. You are not obligated to provide certain Personal Information to us, however, if you do not consent to do so, in many cases we will not be able to provide you with our products or services, with customized information or to respond to queries you may have.

What Personal Information do we collect

When you purchase a product, download or register software or an update, register for a training course or event, contact us via our website or participate in an online survey, or other interactions, we may collect a variety of Personal Information, including your name, phone number, email address, mailing address, contact preferences, language, location, device ID, IP address depending upon the type of contact or transaction.

How we use your Personal Information

• The Personal Information we collect, allows us to keep you informed of Oryx’s latest product announcements, software updates, upcoming events, special offers, information specific to the products that you purchase or download and general company and community information. It allows us to register you for events and training and respond to your inquiries. If you want to withdraw your consent for any of these uses, you may opt out at any time by emailing us your preferences at info@oryx.be.
• We may also use data that includes Personal Information to help us create, develop, operate, deliver, and improve our products, services, website content and advertising.
• From time to time, we may use your Personal Information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your business interaction with Oryx and may be related to a contract or license agreement under which we both have obligations, you may not opt out of receiving these communications.
• We may also use Personal Information for internal purposes such as auditing, data analysis, and research to improve Oryx’s products, services, and customer communications.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-Personal Information for any purpose. The following are some examples of non-Personal Information that we collect and how we may use it:

  • ccupation, language, zip or postal code, telephone area code, referrer URL and the time zone where an Oryx product is used so that we can better understand customer behavior and improve our products, services, and advertising.
  • How you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address and is therefore not Personal Information.

If we combine non-Personal Information with Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

Cookies and Other Technologies

Oryx’s websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements, email broadcasts and web searches. Unless it uniquely identifies you to us, we treat information collected by cookies and other technologies as non-Personal Information. Similarly, to the extent that non-Personal Information is combined with Personal Information, we treat the combined information as Personal Information for the purposes of this Privacy Policy.
Oryx and our partners also use cookies and other technologies to remember Personal Information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Oryx more convenient, effective and personal. For example, knowing your first name lets us welcome you the next time we send you an email. Knowing your country and language helps us provide localized, more effective communications.
As is true of most communications delivered over the internet, we gather some information automatically and store it in log files. This information can include Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer our web sites, to learn about user behavior on the sites, to improve our products and services and to gather demographic information about our user base and marketplace to enhance our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on Oryx websites. When email recipients click one of these URLs, they pass through a separate web server to record the particular message from which the click originates before directing the user to the destination page on one of our websites. We track this click-through data to help us determine interest in particular topics and to measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in our email messages.
Pixel tags enable us to send email messages in a format that customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

At times Oryx may make certain Personal Information available to strategic partners to provide products and services, or to help Oryx market, communicate with and support our prospects and customers. For example, when you purchase and activate your Flex˛B license, you authorize Oryx to exchange the information you provide during the activation process to a regional office or authorized channel partner local to you.

Service Providers

Oryx shares Personal Information with companies that provide services such as delivering products to you, managing and enhancing customer data, providing customer service, managing email communications and campaigns. assessing your interest in our products and services and conducting customer research or satisfaction surveys. Your Personal Information may be stored and processed by a service provider under specific terms, conditions and restrictions that require them to protect your Personal Information with the same level of care, entitlements and security applied when we store or process it ourselves.
Service provider companies may be located wherever Oryx operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Oryx to disclose your Personal Information. We may disclose information about you if we or a third party of sufficient authority determines that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our rights, operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all Personal Information we collect to the relevant third party.

Protection of Personal Information

Oryx takes the security of your Personal Information very seriously.
When you use some Oryx products, services, websites or applications or make a post on an Oryx social networking service, the Personal Information and other content you voluntarily share is, by definition, open and visible to other users and can be read, collected, or used by them. Please take care when using these resources and services and understand that you are responsible for the Personal Information that you elect to post or publish.

Integrity and Retention of Personal Information

Oryx makes it easy for you to keep your Personal Information accurate, complete, and up to date. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law or other agreements between us.

Access to Personal Information

You may view your contact information and preferences and ensure that they are accurate, complete, and up to date. For data that Oryx is not authorized or required to retain by law or for legitimate business purposes, you may request deletion of your Personal Information. Access, correction, or deletion requests can be made by simple request at info@oryx.be
We may decline to process requests that are frivolous, illegitimate, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by applicable law.

Third Party Sites and Services
Oryx websites, products, applications, email communications and services may contain links to third-party websites, products, and services. Our products, communications and services may also use or offer products or services from third parties.
Any Personal Information collected by third parties, which may include such things as contact details, location, language and more is governed by their privacy practices and policies. We encourage you to learn about their privacy practices and decide in each case the Personal Information that you consent to disclose.

International Users

The Personal Information you provide may be transferred or accessed by our affiliated entities around the world as described in this Privacy Policy.

Our Companywide Commitment to Your Privacy

To make sure your Personal Information is secure, we communicate our privacy and security guidelines to Oryx employees and strictly enforce privacy safeguards within the company.

Personal Information and Privacy Questions or Concerns

If you have any questions or concerns about Oryx’s Privacy Policy or data processing or if you would like to communicate with us about a possible breach of local privacy laws, please email us at info@oryx.be You can also contact us by phone +32 22 70 27 60